Shipping policy

The current international pandemic from COVID-19 is currently impacting our business so please be mindful and aware that we are working hard to get your orders processed and shipped in a timely manner. Your package may experience delivery delays. 

We process orders within 7-10 business days. Once your order is successfully packed for shipment you will receive an email notification with your tracking number. Please allow 2-3 weeks for delivery. 

My package was marked as delivered but I cant  find it? 

  • Look for notice of attempted delivery
  • Ask your roommates or neighbors if they accepted your delivery. 
  • Contact the shipping carrier

 

Icy Drip Collection is not responsible for lost or stolen packages. Please submit all claims to the shipping carrier. 

 

Fed Ex: 800-463-3339

UPS: 800-742-5877

USPS: 800-275-8777